Returns

You are entitled to a refund within 14 days of receipt (UK) and 21 days (International). Once goods have been received, your refund will be paid out within 10 working days using the same method in which the payment was received.

Unfortunately we are unable to offer free returns - All returns are the responsibility of the purchaser at their own cost, please keep proof of postage.

Allow up to 10 working days upon our receipt of your package for your exchange or refund to be issued.

Notification of any damaged items, shortages or other discrepancies must be received within 5 days of delivery.

Email sang@floandsang.com to request a return.